Payment All payments are due upon order. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped. Shipping Policies Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. International shipments sometimes attract local customs and excise duty /brokerage fees. The seller is not responsible for these charges. Refund/Return Policy Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis. Cancellation An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment. Complaints Any complaints about items can be emailed to email@example.com. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well. Legalities The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.